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Frequently Asked Questions

Installation and demo are offered for certain items by the manufacturer through the brand or an authorized service provider. Please check the individual product page to see if these services are offered for the item.
Yes, it's necessary to log into your Anteris Shop account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security. You'll have access to a personalized shopping experience including recommendations and quicker check-out.
Currently, On Anteris Shop, We only ship within the United States.
The products listed as 'Out of Stock' or 'Temporarily Unavailable' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with sellers on Anteris Shop.
Anteris Shop Buyer Protection helps shoppers in case they have concerns with product(s) bought and haven't got a satisfactory solution from us. Under this program, we look into your concern on a case-by-case basis & do our best to be fair to resolve the problem. Anteris Shop's decision on the resolution will be final for the concern raised.
Products sold by us with Anteris Shop website are shipped in packages with waterproof plastic wrap. Fragile items like electronics are safely secured with bubble wrap. Other products also follow standard packing procedure. We rated on packaging quality and affects overall rating on our courier partner.
There are NO hidden charges when you shop on Anteris Shop. The price you see on the product page is final and it's exactly what you pay. Note: There can be additional delivery charges on some product which you can be found during the selection of shipping address.
It usually costs us more to ship some items. So, sometimes we choose to add a delivery charge. The delivery charge is waived off by some products if you shop with us for a certain amount. For more information, check the product page.
It depends on which type of product you have placed. For an Example, if you have selected the delivery method by Email with electronic medium, the product will be delivered within 12 hours and some were instant. However if you have selected the deliverable product, then it will take 10-12 working days to get it to deliver by our courier partner.
To process payment, we have multiple payment methods, like cash on delivery, payment by credit card/debit card and Paypal secure checkout. You can use anyone to place the order.
No, The cost which will show up during the checkout, that is including everything. So there is not any hidden charge extra.
Intangible Products such as software which comes with license key or digital download option is only available for delivery by Email or download mode. All digital download products are available for download and fulfilled instantly once the order is placed successfully. In case of any technical glitch, Maximum time of delivery for such products is 12 hours. Note: After placing the order, kindly do check your email inbox or spam box for product license key, download and installation instructions
If you have any questions about the delivery and shipment or your order, please contact us at +1-844-739-3551 (Toll-Free) or email us at Care@Anterisshop.com